Service Advisor
- Doylestown, PA
- Epoch Automotive
- Full Time
Overview
Why Join Epoch Automotive?
- Industry Leader: Epoch Automotive is a renowned name in the automotive industry, known for its commitment to excellence and innovation.
- Career Growth: As an Automotive Service Advisor at Epoch, you’ll have opportunities for career advancement and professional development.
- Competitive Compensation: Enjoy a competitive salary along with additional benefits in a rewarding work environment.
Description
Automotive Service Advisor at Epoch Automotive
Are you passionate about automotive excellence and customer service? Epoch Automotive, a leading name in the automotive industry, is seeking a skilled and customer-focused Automotive Service Advisor to join our dynamic team. If you have a background in customer service, love cars, and enjoy providing exceptional customer experiences, we want to hear from you!
Responsibilities And Duties
Key Responsibilities:
As an Automotive Service Advisor at Epoch Automotive, you will:
- Customer Interaction: Interact with customers to understand their vehicle concerns, providing expert advice and guidance.
- Service Recommendations: Make service recommendations based on customer needs and vehicle assessments, ensuring customer satisfaction.
- Appointment Scheduling: Coordinate and schedule service appointments, optimizing workshop efficiency.
- Communication: Keep customers informed about the status of their vehicles and provide updates on any additional services needed.
- Problem Resolution: Address customer concerns and resolve issues promptly, maintaining a positive and professional demeanor.
Required Skills
Skills:
- Strong communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Exceptional customer service and problem-solving skills.
Qualifications
Qualifications:
- Proven experience as a Customer Service Representative or in a similar customer-facing role.
- Knowledge of automotive systems and service requirements.